Personal Accident Insurance Thailand | PA Coverage & Claims Guide

By Thailand Expat Services Last reviewed: 9/10/2025

PA insurance pays lump-sum for specified injuries/death. Common exclusions: motorcycles, extreme sports. Not a substitute for health insurance - use as gap cover.

Personal Accident Insurance in Thailand

TL;DR: PA insurance pays lump-sum for specified injuries/death (not illness). Common exclusions: motorcycles without helmets, extreme sports. PA is NOT a substitute for health insurance—use as gap cover with high deductibles. Claims tip: police report required for certain incidents.

Before You Start

What PA Covers vs. Health Insurance

Personal Accident (PA) coverage:

  • Lump-sum payouts for specific injuries listed in benefit schedule
  • Accidental death benefits to beneficiaries
  • Permanent disability payments
  • LIMITED medical expenses (not comprehensive treatment)

What PA does NOT cover:

  • Illness or disease (heart attack, stroke, cancer)
  • Comprehensive medical treatment costs
  • Ongoing medical care
  • Pre-existing conditions

When PA is Useful

  • Gap cover with high-deductible health plans
  • Income replacement during recovery periods
  • Family protection against loss of income from accidents
  • Activity-specific coverage for dangerous occupations

How PA Benefit Schedules Work

Typical Benefit Schedule

PA policies pay fixed percentages of your "sum insured" for specific injuries:

  • Total permanent disability: 100% of sum insured
  • Loss of both hands/feet: 100% of sum insured
  • Complete blindness: 100% of sum insured
  • Loss of one hand/foot: 50% of sum insured
  • Loss of sight in one eye: 30% of sum insured
  • Loss of thumb and index finger: 25% of sum insured

Sum Insured Options

  • Basic: 500,000-1,000,000 THB
  • Standard: 1,000,000-3,000,000 THB
  • High coverage: 3,000,000-10,000,000+ THB

Example: If you have 2,000,000 THB sum insured and lose one hand, you receive 50% = 1,000,000 THB lump sum.

Common Exclusions (Read Carefully)

High-Risk Activities

Often excluded or require additional premiums:

  • Motorcycles: Riding without proper license or helmet
  • Extreme sports: Bungee jumping, skydiving, rock climbing
  • Motor racing: Any competitive motor vehicle activity
  • Professional sports: Competitive athletic activities
  • Hazardous work: Mining, offshore oil, commercial fishing
  • Pre-existing conditions: Medical issues before policy start
  • Suicide/self-harm: Intentional injury
  • Mental health episodes: Accidents during psychological crises
  • Substance abuse: Accidents while under influence
  • Medical treatment: Accidents during medical procedures

Geographic/Activity Exclusions

  • War zones: Areas of active conflict
  • Illegal activities: Accidents during crimes
  • Nuclear incidents: Radiation exposure
  • Terrorism: May be excluded depending on policy

Claims Process & Documentation

Immediate Steps After Accident

  1. Get medical treatment (priority: proper care)
  2. Notify insurer within 24-48 hours
  3. File police report if required by policy terms
  4. Document everything: Photos, witness contact info
  5. Keep all receipts and medical records

Police Report Requirements

When police reports are typically required:

  • Vehicle accidents (car, motorcycle, bicycle)
  • Workplace accidents in commercial settings
  • Public place accidents with potential liability
  • Any accident involving criminal activity
  • Accidents with disputed circumstances

Medical Documentation Needed

  • Doctor's injury assessment with specific diagnosis
  • Hospital reports for serious injuries
  • Specialist evaluations for permanent disability claims
  • Independent medical examination (arranged by insurer)
  • Ongoing treatment records for disability assessment

Costs & Premium Factors

What Affects Your Premium

  • Age: Premiums increase with age
  • Occupation: High-risk jobs = higher premiums
  • Coverage amount: Higher sum insured = higher cost
  • Activity riders: Additional coverage for sports/hobbies
  • Geographic coverage: Worldwide vs. regional coverage

Typical Annual Premiums

  • Basic coverage (1M THB): 2,000-5,000 THB
  • Standard coverage (3M THB): 5,000-12,000 THB
  • High coverage (10M THB): 15,000-30,000 THB
  • Activity riders: +20-100% of base premium

Where to Verify Information

Office of Insurance Commission (OIC):

  • Website: oic.or.th
  • Services: License verification, complaints, policy disputes
  • Hotline: 1186 for consumer assistance

When to contact OIC:

  • Verify insurer licensing before buying
  • File complaints about claim denials
  • Report unlicensed agents or brokers
  • Get assistance with policy disputes

Policy Wording Review:

  • Read benefit schedule carefully
  • Understand specific exclusions
  • Verify activity coverage if needed
  • Confirm geographic coverage areas

Important Notes

PA vs. Health Insurance: Personal accident insurance is gap coverage, not primary medical insurance. You still need comprehensive health insurance for illness, ongoing treatment, and full medical coverage.

Claims Reality: Most PA claims are for partial disability (fingers, toes, partial vision loss) rather than major injuries. The benefit schedule determines exactly what you receive.

Activity Disclosure: Fully disclose risky activities when applying. Non-disclosure can void your entire policy, not just exclude specific activities.


Need Insurance Help? Our team can connect you with licensed brokers who understand PA coverage and can explain benefit schedules in detail. Contact us for personalized guidance on accident coverage options.

Need Insurance Help?

Insurance decisions are important for your health and legal status in Thailand. Our team can connect you with licensed brokers and help you understand coverage requirements for your specific situation.

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